privacy policy

Welcome to Versory Digital Marketplace, accessible from https://versory.co. Your privacy is critically important to us. This privacy policy document explains the types of personal information that is collected and recorded by Versory Digital Marketplace and how we use it.

1. Introduction

Versory Digital Marketplace ("we," "our," "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services, including the purchase of website scripts, themes, plugins, apps, and other digital products.

By accessing or using our services, you agree to this privacy policy and consent to the collection and use of your personal information as described herein. If you do not agree with this policy, please do not use our services.

2. Information We Collect

We collect personal data that you provide to us voluntarily, as well as some information automatically when you interact with our website. This information may include but is not limited to:

• Personal Identification Information: Full name, email address, phone number, billing address, shipping address, payment details (e.g., bank account details for direct transfers).
• Account Information: Usernames, passwords, purchase history, and product downloads.
• Payment Information: Details related to payments made via Paystack, Flutterwave, or direct bank transfers.
• Contact Information: Details you provide when you communicate with us via our contact form, email, or WhatsApp.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Transaction Information: Purchase history, downloaded products, and payment status.
• Usage Data: How you interact with our website, including the pages you visit, the links you click, and other actions you take.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Account Creation & Management: To create and manage your user account on our platform, including allowing you to download purchased scripts and access your purchase history.
• Product Delivery: To process your orders and deliver the purchased scripts, themes, and plugins.
• Payments: To facilitate payments via Paystack, Flutterwave, and bank transfers, and to provide support for any payment issues.
• Customer Support: To respond to inquiries, offer assistance, and resolve any problems you might encounter while using our services.
• Marketing Communications: To send newsletters, promotional offers, and updates about new products that may interest you (if you opt-in to receive these communications).
• Improvement of Services: To analyze usage data and improve the functionality, user experience, and overall performance of our website.
• Fraud Prevention: To detect and prevent fraudulent transactions, unauthorized access, and other potentially harmful activities.
• Legal Compliance: To comply with legal obligations and enforce our terms and conditions.

4. How We Protect Your Data

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or misuse. Some of the security measures include:

• Data Encryption: We use SSL encryption to protect sensitive data, such as payment information, during transmission.
• Access Control: Only authorized personnel have access to your personal information, and such access is limited to what is necessary to perform their job duties.
• Secure Payment Processing: We utilize trusted third-party payment processors (Paystack, Flutterwave) to handle payment transactions securely.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Third-Party Services

We work with third-party services (such as payment gateways) to facilitate our operations. These third parties may collect, use, and disclose your personal data in accordance with their own privacy policies. We encourage you to review the privacy policies of Paystack and Flutterwave before making any transactions on our site.

We do not sell, trade, or otherwise transfer your personal information to outside parties, except for the trusted third parties who assist us in operating our website, conducting our business, or servicing you. These parties have agreed to keep your information confidential.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files that a website transfers to your device's hard drive through your web browser, enabling the site to recognize your browser and capture certain information.

We use cookies to:

• Remember your login details and preferences for future visits.
• Keep track of the items in your cart.
• Understand and save your preferences for future interactions.
• Compile aggregate data about site traffic and interactions to offer better experiences in the future.

You can choose to have your browser warn you each time a cookie is sent, or you can choose to turn off all cookies. If you disable cookies, some features of our website may not function properly.

7. Your Rights

You have certain rights regarding your personal information, including:

• Access and Rectification: You may access and update your personal information at any time by logging into your account or contacting us directly.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
• Right to Erasure: You may request that we delete your personal information, provided that the data is no longer necessary for the purposes outlined in this policy or to comply with legal obligations.
• Objection and Restriction: You have the right to object to our processing of your personal information and may request that we limit how we use your data.
• Withdrawal of Consent: If we process your data based on your consent, you may withdraw your consent at any time by contacting us at [email protected].

8. Children’s Privacy

Versory Digital Marketplace does not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it as soon as possible. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to modify or update this privacy policy at any time. Changes to this policy will be posted on this page with a new effective date. We encourage you to review this policy periodically to stay informed of how we are protecting your data.

10. Contact Us

If you have any questions or concerns regarding this privacy policy or our practices, please contact us using the information below:

• Email: [email protected]
• Phone: +2347069329039
• Address: Lagos, Nigeria